Personal Information:

• Name, address, phone number, email address
• Payment card details and billing information
• Government-issued ID for registration purposes
• Preferences and special requests

Automatic Information:

• Website usage data and cookies
• IP address and device information
• Booking patterns and service preferences

• Process hotel reservations and provide services
• Send booking confirmations and service updates
• Improve our services and personalize your experience
• Comply with legal requirements and tax obligations
• Send promotional offers (with your consent)

We do not sell, trade, or rent your personal information to third parties. Information may be shared with:

• Payment processors for transaction completion
• Government authorities when legally required
• Service providers who assist in hotel operations (under confidentiality agreements)
• Emergency contacts when necessary for guest safety

• All payment information is encrypted using SSL technology
• Personal data stored on secure servers with restricted access
• Staff trained on privacy protection and confidentiality
• Regular security audits and system updates

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

Our website uses cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

• Guest records retained for 7 years for tax and legal compliance
• Marketing data retained until you opt-out
• Website cookies expire according to individual cookie policies

Personal data may be transferred to other countries for processing. We ensure appropriate safeguards are in place to protect your information.

For privacy concerns or requests, contact: Data Protection Officer Email: privacy@demohotelkampala.com Phone: +256 414 123456 Address: Demo Hotel Kampala, Plot 123 Nakasero Road, Kampala, Uganda

This Privacy Policy may be updated periodically. Significant changes will be communicated via email or website notice. Last updated: January 2025.

Contact for Policy Questions: For questions about these policies, contact:

• Email: legal@demohotelkampala.com
• 
  
• Address: Demo Hotel Kampala